Website updates

Updating some backend stuff on the website as well as some article changes to better show what’s new in the tech world. A few minor “look and feel” updates. And removed some coivd-19 verbiage to better reflect new CDC guidelines and the President saying the pandemic is now over.

But as always, if you have special needs due to Covid-19, please let us know so that we may address them and make you feel as comfortable as possible.

Fake Antivirus Bills

Many are getting fake bills that look like they came from popular antivirus and computer companies. These are just attempts to get you to call the phone number in the email and scam you for a subscription you don’t have or already paid for. Ignore these. Do not call the phone number.

Dec 15th 2021 Covid Update

As of this writing all RenoGeek technicians have had their 2 main vaccine shots and the new booster.

As we have done from the start of the pandemic we are more than willing to work with our clients who might need special accommodations, such as contactless service calls, to get us all through these tough times. Feel free to call today to see how we may help you.

Beware of fake website invoices

I have had a few customers call /email about getting an invoice for their website domain form “us-domainauthority “. com”” for $289.00. It’s 100% fake. Never pay invoices from companies you have never done business with before. Your web developer should be able to tell you when you’ll need to renew again. And for those that don’t get this via snail mail, the scam is also done over the phone with high pressure sales people telling you that you must pay ASAP. Domain renewal never works this way. Stay safe…


8 billion+ passwords leaked…

8.4 billion passwords online leaked — your security may be at risk. A new password leak called “RockYou2021” has exposed 8.4 billion private login passwords.

If your still using the same passwords for all your accounts. It’s time to change them now. Need help? Call RenoGeek to help you setup passwords that won’t compromise all your online accounts.

Regarding Updated CDC covid-19 Mask requirements

As most have heard by now, the CDC has dropped the masking requirements for most kinds of businesses.

While we are sending only fully vaccinated technicians (2x shots + 14 days) to our onsite clients we understand that many are still struggling with the changes that have occurred in all of our daily life over the past 14+ months of the pandemic.

And with that in mind we are more than willing to work with our clients needs and can wear masks onsite if requested. Or as we have already been doing throughout the course of the pandemic, offer free “contactless” pickup and return of your computer equipment.

Feel free to call us at 775-313-1951 with any question you may have or to tell us how we may accommodate your needs.

May 2021 Covid-19 update

RenoGeek Computer Repair covid-19 protection measures
Covid-19 protection measures provided by RenoGeek

All employees are now fully vaccinated. And we are still following all state and local masking and distancing requirements for the safety of our customers. Along with sanitizing our equipment before and after each visit. We are also still offering Contactless pickup and drop-off options.

RenoGeek Computer Repair Covid-19 Protection Measures

RenoGeek Computer Repair covid-19 protection measures
Covid-19 protection measures provided by RenoGeek

RenoGeek is taking the protection of its customers seriously. First by following all current government orders regarding business operation in Nevada. And by constantly sanitizing our repair equipment and using theses CDC recommendations…

Cleaning hands often, with hand sanitizer that contains at least 70% alcohol.
Avoiding contact with people that are sick.
(please only make an appointment if you, your family and employees are feeling well).

Keeping a distance (at least 6 feet) from our clients.
Using new, disposable (one time use) masks, when visiting clients.
Requesting our clients stay safe and also use masks when we are on-site making a service call. As currently mandated by the Government.

Cleaning and disinfecting frequently, clients computer equipment and work surfaces.

Disinfecting clients computers before transport to our shop and again once we return your computer to you (on-site).

Technicians clean with 70%+ alcohol sanitizers before and immediately after client visits. As well as changing into a new mask before seeing each client.

RenoGeek has always had free pickup and dropoff for our clients. Today we are expanding this service to include, “Contactless” appointments.

Where you can just leave your computer at the door and we will pick it up for you. And you can pay with a credit/debit card when it’s returned to you.

(Please call ahead for an appointment for pickup so that we can make sure we can accommodate you and your equipment is not left outside for an extended period of time).

Fernando Corbato RIP

Fernando Corbato, an MIT researcher who invented the computer password and the Compatible Time-Sharing System, which let multiple people use a computer at the same time, passed away today.

While many hate passwords, the systems he developed, lead the way to the modern systems we now use today. He was 89.

Fernando Corbato
Fernando Corbato

New “Agent Smith” malware found on Android phones.

According to a statement from the security company Check Point, new malware being referred to as “Agent Smith” is now finding it’s way onto android devices. The malware replaces common apps with malicious versions of the originals. These altered apps then show ads for financial gain.

Jonathan Shimonovich of Check Point says …
“The malware attacks user-installed applications silently, making it challenging for common Android users to combat such threats on their own.”

The majority of the infections to date have been detected in India and neighboring countries, through 9Apps, a app store popular in the region.

But a growing number of devices in the USA reportedly have the malware installed as well. According to these researchers, the malware appears to originate in China, and successfully planted in the Google Play Store.

In this era of security threats, it would be wise to have anti virus products installed on all your devices. And RenoGeek always recommends to do a search for information about programs you wish to use before you install them, to make sure you are getting legitimate software.