Some users being locked out of MS accounts

It seems some of Microsoft’s authentication services have gone down this morning. If you can’t get into your computer or other device just wait. Don’t panic and try to re-install your O/S or reset your phones.

This is the reason I prefer to still install local accounts on new computers.

Sunday in the shop

In the shop today to finish up some computer repairs due tomorrow and to work on the new website theme. At least the streets were pretty clear even with the snow this Sunday. 🙂

Busy this Friday

Shop is almost at capacity for repairs and will be on the road late today with service calls. And booked half of next week already.  Seems I’ll be busy the next 6 or 7 days. Lets just hope the weather behaves for awhile.

Website updates

I have most of the new version of the website up and working. In the shop today working on that and a bunch of computer repairs.

How to fix Windows 10 wifi issue

Since the release of Windows 10 it seems some computers have had intermittent problems connecting and staying on wifi connections. Sometimes the problem seems to be you can not even see surrounding networks. Other times you may see a wifi network but can not connect and your computer acts like you gave the wifi router a bad password. Or lastly if your lucky enough to get a connection it will drop after a short time. Some at first think they just have the random bad connection, reboot and connect for a short time and then have this issue all over again.

Microsoft claimed that old drivers and VPN software were at least part of the problem and rolled out a number of KB updates. My efforts to use the patch and update drivers did not seem to work on the systems I tried them on. And even the much anticipated “Anniversary” update in August of 2016 did not seem to address this issue despite reports that wifi was supposed to be one of the fixes include with this service patch / update.

While I have tried a number of “Fixes” found on the Internet in the field. It seemed most did not work or even worse yet, worked the first time only to fail again after some time had passed. After gathering a number of laptops that seemed to suffer from this issue I did some experimenting and came up with a simple solution that so far (knock on wood) seems to fix the issue on every system I have tried it on. While your mileage may vary, I thought I would post what I have been doing to help others with what can be a very annoying and frustrating issue.

Please note as with any advice you find on the Internet changing settings on your own system is AT YOUR OWN RISK. And while it is my goal here to try and share what I have been doing. I can not offer you tech support over the Internet.

So if you choose to try this use the same common sense you would with any software / hardware change on your system. Which would include making sure you have a full backup of your data and not trying this on a machine that is currently in some fashion “Mission Critical” . So if the system your going to try this on controls your pacemaker, does the payroll for your business or runs the thermal rods on a nuclear reactor. I would highly recommend you hire a professional to help you with this problem. ????

All that being said here are the steps I now take to fix the wifi issues on a Windows 10 system…

If you are connected to a wifi router disconnect.
Shut down the computer (Full power off (not sleep or hibernate modes), not a restart / reboot).
Turn on the computer and log in as normal. Do not try and log onto a wifi router or get on the Internet.

In the taskbar search box (lower left by the Windows flag / start button) type “CMD” (no quotes).
In the list that will pop up right click on the black (CMD) icon in the list of choices and choose “Run as Administrator“.
You should now see a classic Dos box. Inside that box you need to type (2) two lines of code. One line at a time.
In the first line type this (no quotes) “reg delete HKCR\CLSID{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f” then hit the enter key.

 
Now type your 2nd line which is this (no quotes) “netcfg -v -u dni_dne” then hit the enter key again.

 
Now close the Dos box and once again Shut down the computer (Full power off (not sleep or hibernate modes), not a restart / reboot).

 
Wait about 5 to 10 minutes this will give your wifi router time to figure out the system is not on the network in case you did not disconnect in step #1 or your system automatically reconnected and drop it’s IP address for your computer.

 
Turn on the computer and log in as normal.

 
Log onto the wifi network of your choice and the wifi should be working again.I have found that all the steps listed above will give this the highest chance of working the first time around so take your time and do them.

Good Luck! and feel free to share this page if you found it useful.